Grace James Jewelers

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Customer Service

Our goal is simple: We are committed to providing our customers total satisfaction, every time, guaranteed.

    For more information visit www.gracejames.com/Customer.html        Also contact us at jdw@gracejames.com or call TOLL FREE       1-877-465-7697. Our store hours are from 9AM to 6PM, M-Sat.  Open Sundays during holiday seasons.

    Review our Domestic and International Shipping Options and delivery schedules at www.gracejames.com/Shipping.html    Orders are  shipped insured and in some cases may require signature

 View our Entire Store at:                                   www.gracejames.com

Lost Password: see below

Tracking:  Look for your 'Shipping Tracking Number'  (FedEx # or USPS #)  in your  e-mail  at the e-mail address you provided at check out, that will be the most current...

 OR

To obtain the status of an order, enter the 'Grace James' tracking number  (found on your invoice at checkout) in the box below and click Go!.

Confirmation Number:  

 

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